Acendy App

This article explains how to use the Acendy app to monitor sales, receive notifications for new orders, and scan products directly from your mobile device.

What can you do in the Acendy app?

With the Acendy app, you can quickly and easily:

  • Receive push notifications when new online store orders are placed
  • Use your mobile camera to scan product barcodes and retrieve information from the product catalog
  • View your sales overview for today, the current week, and the current month
  • See the 15 most recent store orders, including order status
  • Choose which stores to retrieve data from if you manage multiple stores


⚠️ Note

To limit data traffic, it is only possible to retrieve data from a maximum of 5 stores at the same time.

Getting started

Download the app

Download the Acendy app from:

App Store

Google Play

Log in

Once the app is installed:

  1. Open the app
  2. Log in using the same username and password as in the control panel

Using the app

The app consists of four main sections:

  • Dashboard
  • Scanner
  • Orders
  • Settings

Dashboard

The dashboard provides a quick overview of your sales.

Here you can see:

  • Total sales for the last 24 hours
  • Total sales for the last 30 days (previous month)

This makes it easy to monitor your store’s performance directly from your mobile device.

Scanner

The scanner feature allows you to use your phone’s camera to scan product barcodes.

When a barcode is scanned, you will see product information such as:

  • Inventory status
    • Available stock
    • Physical stock
    • Reserved stock
  • Item number (SKU)
  • Cost price
  • Sales price

This makes it easy to look up product and inventory information directly from your phone.

Orders

Here you can see an overview of the 15 most recent orders in your store.

You can customize the view by:

  • Selecting which orders to display:
    • Online store
    • POS (point of sale)
    • Both
  • Sorting by:
    • Order ID
    • Date
    • Newest
    • Oldest
  • Grouping by:
    • Order status
    • Store name (if you manage multiple stores)

You can view orders from up to 5 stores simultaneously.

Settings

In Settings, you can choose which stores the app should retrieve data from.

This is especially useful if your user account is connected to multiple stores.

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