Activate Two-Factor Authentication
Two-factor authentication is perhaps the best and easiest way to secure your user account. Follow the guide below to activate this on your Acendy user account.
Get Started
Step 1: Click on "Edit profile" in your control panel.
Step 2: Scroll down to "Account security" and click on "Configure multi-factor authentication".
Step 3: Before you can set up multi-factor authentication, you must confirm your current password.
Step 4: Follow the steps on the page using, for example, Google Authenticator.
FAQ
What is an authentication app?
To use authentication when logging in, you must use a suitable app. We recommend using Google Authenticator, as this is easy and safe to use.
How to get started with Google Authenticator
How to disable 2FA on your account
To disable 2FA, you can contact our customer service via email at kundeservice@mystore.no. It is important that you contact us using the email address associated with the account for which you want to disable 2FA. We cannot disable 2FA via chat or phone.