Varebrev Home Small
This article provides important information regarding the use of Postnord's MyPack Home Small product.
Info from PostNord
MyPack Home Small is a fast and cost-effective package service for businesses that have low-value shipments up to 5 kg in sizes that fit mailboxes.
Product dimensions
| Max weight: | 5 kg |
| Min. weight: | 50 g |
| Max dimensions: | 45x30x20 cm |
| Min. dimensions: | 14x9x1 cm |
| Max circumference: | Not over 90 cm |
Delivery
With MyPack Home Small, we pick up and deliver the package to the recipient's mailbox without a signature. If the package does not fit in the mailbox (the mailbox is full, locked, or similar), the service is supplemented with a bag on the door or collection at a delivery point.
There are two types of returns for MyPack Home Small. If the package cannot be delivered, the package is returned for sorting according to the sender's wishes to MyPack Collect. If the customer wishes to make a return, the package is returned as MyPack Collect, with MyPack Collect's applicable prices and terms.
Notification
PostNord notifies the recipient when the package is on its way with an estimated delivery time. The recipient receives a new notification when the package has been delivered.
Notifications are sent via SMS, e-mail and/or the PostNord app.
Delivery time
With MyPack Home Small, the package is normally delivered to the recipient's mailbox within two working days after the delivery day*. Delivery is made during the daytime. MyPack Home Small has 100% coverage where 50% of households are covered daily. The rest is covered 2-3 times per week. Tracking all the way to the mailbox. For exact delivery times, see postnord.no.
*Applies based on delivery at 16.00 from PostNord's terminal in Oslo.
Content
All types of goods except live animals, dangerous goods, refrigerated and frozen goods, warm goods and removal goods.