Main categories and subcategories

This article explains the difference between main categories and subcategories, and when you should use them.

What is a main category?

A main category is the top level in the category structure and is used as the primary grouping in the online store, for example:

  • Women
  • Men
  • Shoes

See how to create a category here!

What is a subcategory?

A subcategory helps you structure categories that contain many different products. This makes it easier for customers to find products in the online store.

A subcategory is used to divide a main category into smaller sections, for example:

  • Women → Dresses
  • Women → Jackets
  • Men → Shoes → Running shoes

Subcategories make it easier for customers to find the right product.

How to create a subcategory

  1. Go to Products → Products
  2. Click + Category
  3. Enter the subcategory name
    (The category ID is generated automatically and marked with a green checkmark)
  4. Select Subcategory of and choose the desired main category
  5. Click Create new category

Error when creating subcategories

If you create a subcategory within a main category that already contains products, you may get an error when opening the category.

Solution:

  • Move the products from the main category to the subcategory

Maximum number of category levels in the online store

In the control panel

  • There is no limit to the number of subcategories
  • You are free to structure your product catalog as you wish

In the online store (frontend)

The frontend supports a maximum of 3 category levels:

  • Main category
  • Subcategory level 1
  • Subcategory level 2

Example structure:

  • Main category (e.g. Clothing)
    • Subcategory level 1 (e.g. Women)
      • Subcategory level 2 (e.g. Dresses)
    • Subcategory level 1 (e.g. Men)
      • Subcategory level 2 (e.g. Trousers)
        • Subcategory level 3 (e.g. Suit trousers)

You can create more levels in the backend, but additional levels beyond this will not be displayed correctly in the online store.

Important to know

  • A category can be either a main category or a subcategory
  • Products can belong to subcategories, but not to multiple category levels at the same time




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