Campaign Center v3 — Product conflicts
Why conflicts are a problem
When a campaign activates or deactivates, it modifies product prices, category assignments, and visibility. If two campaigns share a product and their windows overlap, they'll compete to set and restore that product's price — which can cause a deactivation from one campaign to undo the discount from another, or leave prices in an inconsistent state.
The safest approach is to ensure each product appears in only one active or scheduled campaign at a time.
Where conflicts appear
Campaign list — A Conflicts badge appears on any campaign row that shares products with another active or scheduled campaign. A warning banner at the top of the list shows the total count and links to the Conflicts filter tab.
Campaign detail — A warning banner names the specific conflicting campaigns and links to them. Each affected product row also shows a red triangle icon linking directly to the other campaign.
Add products — Products already in another active or scheduled campaign show a Conflict warning and cannot be added until the conflict is resolved.
Timeline — A red triangle appears on the campaign bar. Hover it to see which campaigns are conflicting.
Resolving a conflict
To remove a conflict, do one of the following:
- Adjust the schedule of one campaign so the date windows no longer overlap.
- Remove the product from one of the campaigns.
- Archive the campaign you no longer need.
Once the overlap is gone, the conflict indicator clears automatically.