Supplier and manufacturer setup

Supplier setup

To use Acendy's module for procurement and reception, the shop must be set up with suppliers and manufacturers. This article explains how to set up suppliers in Acendy.

What are suppliers and manufacturers?

Manufacturer: A manufacturer is the one who makes or produces the goods from scratch, often in a factory or in their own production.

Supplier: A supplier is a business or person who supplies goods or services to another business. The supplier can be a manufacturer, dealer, wholesaler, or distributor.

Manufacturer, also called brand, is the manufacturer of the product. For example, Apple is the manufacturer of the iPhone. 
Supplier, also called dealer, is the company that sells the product to you and your company. 
For example, you can buy goods from manufacturer Apple from the supplier Elkjøp, Power, etc.

🔹 In short:

• Manufacturer: Makes the product.
• Supplier: Delivers the product to dealers or customers.

In some cases, the manufacturer can also be the supplier.

Suppliers with multiple manufacturers

One supplier can have multiple manufacturers. For example, from supplier Elkjøp you can buy goods from manufacturers such as Apple, Samsung, LG, Bosch, etc.

Elkjøp (supplier)

• Samsung (manufacturer)
• Apple (manufacturer)
• LG (manufacturer)

Manufacturer with multiple different suppliers

Often, one and the same manufacturer can be purchased from different suppliers. Take for example iPhone, this can be traded from both Elkjøp and Power, maybe each supplier has a different price on the same product.

Elkjøp (supplier)

• Apple (manufacturer)

Power (supplier)

• Apple (manufacturer)

Setup in Acendy

For goods to be traded via the procurement module in Acendy, the product must be connected to at least one supplier.

On the overview of suppliers, you can choose which manufacturers each supplier trades. 
Once you have done that, you can search for all goods linked to the various manufacturers inside the purchase order for the selected supplier.

Some trade their goods directly from the manufacturer. For example: your company has an agreement with Apple and trades iPhone directly from them. 
Then you must create Apple as a supplier and as a manufacturer in order to connect these to each other.

Supplier setup

Under "Product catalog" you will get a new choice: "Suppliers". 
Here, suppliers must be created that are linked to manufacturers/brands.

Nb! Suppliers are a requirement to use procurement/reception. If you do not have suppliers, you cannot create purchase orders.

Here you fill in relevant info as "Supplier's name" and choose which manufacturer/which brand, the supplier is to be linked to. The supplier's e-mail address is the e-mail address that will receive the purchase orders.

To make sure that products are ordered from the right supplier, it is important that each manufacturer/brand is only linked to one supplier. 
If you have multiple suppliers, choose the one you use the most. For the other suppliers, you can override when needed. 
This we present further down the page or you can read more about overriding the supplier here.

Customers can now order goods from manufacturers that are linked to a supplier, even if these goods are not in stock. 
These orders will automatically be placed in procurement or reserved on an already existing purchase order. 
To bring up info about the status of the product lines, "Show product lines/manufacturer" must be ticked off. 
Here is an example of order:

Override supplier on product

A manufacturer can only be linked to one supplier. If a manufacturer is linked to multiple suppliers, it is not possible to distinguish where an automatic purchase order is to be created. 
As several want to order the same product/manufacturer from several different suppliers, often. due to price or selection, we have made it possible to override supplier selection at the product level.

In the example below, we use Samsung to illustrate how this is connected.

Example 1:

The store is set up so that manufacturer Samsung is to be ordered from supplier " Elkjøp". This applies in 99% of cases.

The store, however, has received a better agreement on a specific product from an alternative supplier and wants to order only this product from supplier "Power".

Inside the product, the store can choose to override which supplier it is to be ordered from.

Example 2: 
Here we see that the manufacturer "Samsung", and the product, has automatically been assigned "Elkjøp" as a supplier, but you have the option to override if you want to order the product from an alternative supplier.

Error message with multiple suppliers

If a manufacturer is connected to multiple suppliers, a warning will be displayed inside the product card with a list, and a link, to each supplier so that you can easily clean it up:

Overselling with "Advanced stock management" activated

With Advanced stock management installed in the online store, you will be able to decide what should happen when a customer buys a product that ikker is in stock. Here you can allow, or not allow overselling, change status, text, etc. This is called stock groups.

If your company uses "Advanced stock management" and has manufacturers and products from the same supplier that are to be both oversold and not oversold, it is important that the choice of overselling on the supplier card is set to "No" so that the stock groups control which products can, and cannot, be oversold.

What if all products are to be oversold? If all manufacturers/products from a supplier are to be oversold, you do not need to include this rule in the stock group and can thus set the setting on the supplier to Yes.

What if no products are to be oversold? If none of the manufacturers/products from a supplier are to be oversold, you do not need to include this rule in the stock group and can thus set the setting on the supplier to No. Then you must also ensure that none of the products have a stock group that allows overselling.

The product is oversold even though the stock group does not allow it, what is wrong? If you experience that a product is oversold even though the stock group says "Do not allow overselling" it is most likely because the supplier is set up to allow overselling. Check on the setup of the supplier that the reservation is set to "No".

Overview of products without stock groups

For the front page you will find an overview of products that lack stock groups. 
Under the "Checklist" tab you will see the link "xx% of the products are linked to a stock group". Click on this and see a list of all products without stock groups.

Attach stock groups

If you have many products that need to be connected to stock groups, it is possible to do it via import or bulk editor.

Overselling without "Advanced stock management" activated

If you do not have "Advanced stock management" activated, it will be the setup on the supplier card that determines what is to be oversold. 
It will then not be possible to distinguish on overselling per product, only per supplier.

If you want to oversell products from a supplier, set the field " Should overselling of products from this supplier be reserved" to "Yes". If you do not want to oversell products from the supplier, set the field to "No".