Diving Deeper into Advanced Services

This article provides an in-depth look at the advanced services offered by Acendy, including personalized shopping and logistics solutions, to help you optimize your online store.

Diving Deeper into Advanced Services

This article provides an in-depth look at the advanced services offered by Acendy, including personalized shopping and logistics solutions, to help you optimize your online store.

Personalized Shopping

Personalized shopping is a service included in your Acendy pricing plan. This section provides an overview of what's included in each plan and links to relevant help articles.

Personalized search is included in all our packages.
Product recommendations are included in the Smart and Pluss packages.
Platform is included in the Pluss package.

General Help Articles:

Video walkthroughs
Which services can personalized shopping be integrated with?

Personalized Search

This service provides an advanced search function for your online store, where you can set up synonyms and keywords to connect as desired.

Personalized Product Recommendations

By using product recommendations, you can showcase more of your product catalog, helping customers find what they're looking for.

We have several types of algorithms that can be used on different pages:

Relevant products: Perfect for increasing product sales. This can be used in the checkout, shopping cart, or on the product page to offer customers products they haven't purchased. This can be products that match items in their cart or are based on a specific product.
Alternative products: Allows you to display alternative products for the item the customer is viewing. This is suitable for the product page. "Alternative products" will show other products of the same type. For example, if someone is looking at a Helly Hansen rain jacket, they'll be presented with other rain jackets/pants from Helly Hansen or other manufacturers.
Popular products: Useful on the homepage of the online store, providing visitors with a quick overview of what's popular and "up and coming." This can be seasonal or new products that have suddenly been purchased a lot.
Bestsellers: Similar to "Popular products," "Bestsellers" is perfect for the homepage, giving customers a quick insight into the bestselling products in the online store.

Personalized Shopping - Platform

With the platform, you can design your own emails, send personalized emails, give customers unique discount codes as rewards via popups or email, and get an overview of what's happening in the online store in real time.

General Help Articles:

How to navigate the dashboard?
What are sessions?
Notification for new messages
How to succeed with personalized shopping

Overview: See what's happening in the online store in real time. Get an overview of what customers have in their shopping carts, total cart amount, popular products right now, and much more.

Emails: Design your own email using our drag-and-drop builder. Send personalized emails based on what the customer has done in the online store.

Logistics

Acendy Logistics is the business system that helps you improve the bottom line. Automatic procurement, smart goods receipt, and smooth stocktaking make it easy to control orders, orders waiting for goods, and stock levels.

See prices and packages here.

Procurement

The procurement module is the core of Acendy Logistics and simplifies procurement, receipt, overselling, and order processing, saving you valuable time.

Receipt

Smart goods receipt updates stock, orders, and allows you to make adjustments to associated products.

Stocktaking

Get full control of your stock with stocktaking, as well as a daily stock value report for full control of stock value.

Stock Value Report

The stock value report stores a daily overview of your stock so you can easily see stock value and sales value.

After activation, the report takes a picture, a snapshot, of the store's stock every night at 00:00.

The following day, you can look up the report to see both stock levels, stock value, and sales value of your entire stock.

Each snapshot is saved so you can go back in time to see stock.

Accounting

Accounting is something you necessarily have to deal with if you are going to run a store. But do you HAVE to have an integration between the online store and your accounting system?

The answer is no. You don't have to, but you can.

An integration will transfer information about the orders and help you with booking these. This can also be done manually. An integration towards accounting is therefore a possibility, but not a must. Here is an overview of which systems we have solutions for.

Direct Integrations

These are integrations that are operated and set up by Acendy in collaboration with the accounting system.

Tripletex

Third-Party Integrations

These are integrations that are operated and set up by our integration partner iizy, it requires a separate support agreement with our partner.

Fiken
Visma Business
Visma Global
24SevenOffice
Poweroffice GO
Xledger

Diving Deeper into Advanced Services