Early Access

What is it?

Early access is how Mystore gets real users to try new features before they're officially launched. The idea is simple: the people who use the platform every day are better at catching problems — and spotting what's missing — than any internal team. The more people who test something before release, the better it is when it actually ships. Being an early access user means you're using software that isn't finished yet. That comes with a tradeoff: you get early access, but you also accept that bugs may take time to fix, and not every piece of feedback will be acted on.

How do you enroll?

Enrollment happens directly inside Mystore, through the Elvin shortcut tab. There's a button there that shows whether you're on the early access list or not. Clicking it walks you through a short sign-up flow — you confirm you want to join, and you're added automatically to the early access customer segment. Leaving is just as easy: the same button lets you opt out at any time.

What happens once you're in?

You won't be enrolled into every test automatically. Before each new early access project starts, you'll get an invitation asking if you want to participate. You decide each time — there's no obligation to take part in every test. You'll also see a dedicated "Early access feedback" button inside Elvin while an early access is active, so you can report issues or share thoughts directly from within the platform.

What are the benefits?

You shape features before they're set in stone. Early access users have real influence over how things end up working. Features are free during the testing period. Some may have a cost after they go live. You get early access to functionality that other customers won't see for weeks.

A few things to keep in mind

Early access software is somewhere between alpha and beta — it can have bugs of unknown severity. Errors discovered during testing may not be fixed quickly, and there's no compensation if something goes wrong. By joining, you agree that Mystore may follow up with you about your testing experience.


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