Personalized product recommendations
What are Personalized Product Recommendations?
Discover how product recommendations can boost your sales by increasing the average order value in your online store.
What are Product Recommendations?
Product recommendations are carousels displaying various products to your customers. Powered by AI, these recommendations help customers quickly find relevant items. You can customize the types of product widgets displayed and set rules for each display.
Product recommendations enhance product exposure on various pages, including the homepage, category pages, brand pages, and even error (404) pages. This increased visibility boosts the chances of upselling relevant and other products, keeping customers engaged and driving sales.
While particularly beneficial for online stores with over 100 products, the ability to feature relevant products on product pages, in the shopping cart, and within blog posts makes it a valuable option for smaller stores as well.
Administration
In Personalized Shopping
To add product recommendations to your online store, configure your settings in the Personalized Shopping dashboard. Product recommendations are managed through widgets, which are small modules that display your desired information where you want it. Access these widgets via Product Recommendations > Components in the Personalized Shopping dashboard.
By default, several widgets are available for immediate use, allowing you to showcase related products, recently viewed items, and more.
In Acendy
Your Acendy control panel provides an overview of where product recommendations appear in your online store. Find this overview by navigating to Main Menu > Design > Design Settings > Personalized Shopping.
Widgets
Understanding which widget in Personalized Shopping corresponds to the settings in Acendy can seem complex, especially when it simply says "Standard". However, the names are generally self-explanatory.
Views
How to set up different views in the online store.
Homepage
You can display up to four product recommendation views on your homepage. The image below shows which widgets you can connect to these views.
The screenshot shows 2 of the 4 views that can be displayed on the front page.
Product Page
On the product page, you can choose to display two Crall-widgets.
Category Page
On the category page, you can only display popular products from the current category.
Manufacturer Page
On the manufacturer page, you can only select popular products from the current manufacturer.
404 Page (Error Message)
On the 404 page (error message page), you can choose to display which products are popular in your store right now.
Upselling in the Shopping Cart
In the shopping cart, you can choose to display products that match what the customer has in the shopping cart.
Product Recommendation With Custom Selection Used in Blog
Learn how to add product recommendations to a blog page.
Create the Product Recommendation
Navigate to Product Recommendations > Components. Click the blue plus sign in the lower right corner. Select "Online Store" when asked what type of recommendation you want.
Under the "Recommendation" tab, select "Custom Selection".
Under the "Appearance" tab, select the template you want to use. In most cases, it is "Acendy - Product Box" that should be used.
Under the "Selection" tab, search for the products you want to appear in the product recommendation. Click the plus sign to add them to the selection.
Once you have done this, save the recommendation by clicking the save button in the lower right corner.
Add to Blog
To add the recommendation to a blog post, you must first retrieve the code to be pasted into the blog post. This is located under the "Integration" tab.
Then open the blog post you want the product recommendation to be included in. Click the "Source" button. Find the location where you want it to be and paste the code that you found under the "Integration" tab. Finish by saving the blog post.