Product Filters — Setup and Usage

What is a filter?

A filter lets customers sort products on category pages based on criteria such as colour, size, price, brand or material.

The difference between filters and variants:

• Variants are different versions of the same product (e.g. size S, M, L).
• Filters help customers find products that match desired criteria across multiple products.
• Variants are selected on the product page, while filters are used on category pages.

Standard filters

The store has four standard filters that can be activated with a toggle:

• Stock status — Filter products based on whether they are in stock
• Price — Filter products based on price range
• Categories — Filter products based on category
• Manufacturer — Filter products based on manufacturer

How to activate standard filters

1. Go to Products → Filters
2. The standard filters are displayed under the heading "Standard filters"
3. Toggle the switch to activate the desired filter

When a standard filter is activated, it moves to the list under "Active filters".

How to create a filter group

A filter group is a collection of custom filters.

1. Go to Products → Filters
2. Click Add filter group
3. Give the filter group a name (this is what customers see on the category page, e.g. "Colour")
4. Click Save

The filter group now appears in the list under "Active filters".

How to add filters to a filter group

Each filter in a filter group represents one value the customer can select — for example "Red", "Blue" or "Green" in the filter group "Colour".

1. Click on the filter group in the list on the left
2. Click Add filter in the middle column
3. Give the filter a name (e.g. "Red")
4. Click Save

The filter now appears in the list. The number next to each filter shows how many products are linked to it.

How to link values to a filter

Once you have created filters, you link them to products via product properties and/or variant values. The right column displays two collapsible sections:

Linking via product properties

For more advanced filtering you can use product properties. This gives full control over filtering, but requires a separate extension. See the article "Product Properties" for setup and usage.

1. Click on the filter group in the list on the left
2. Click on the filter in the middle column (e.g. "Red")
3. In the right column, expand the Product Properties section (click the arrow to expand)
4. Tick the product properties that should belong to this filter
5. Use the search field at the top to find specific properties more quickly

The number next to "Product Properties" shows how many properties are linked to the filter.

Linking via variant values

1. Click on the filter group in the list on the left
2. Click on the filter in the middle column (e.g. "Red")
3. In the right column, find the Variant Values section below Product Properties
4. Variant groups are displayed as collapsible panels (e.g. "Size", "Colour"). Click on a group to expand it.
5. Tick the variant values that should belong to the filter (ticked values are shown with a blue checkmark)

Toolbar buttons next to "Variant Values":

• Show only active (checkmark icon) — Shows only variant values that are already linked to the filter
• Expand all variants (arrow icon) — Expands all variant groups at once
• Show only variants with filter values (filter icon) — Hides variant groups that have no linked values

Each variant group also displays a number showing the count of linked values and an eye icon when expanded.

Tip: If you sell products in many colour shades (e.g. red, brown-red, magenta, burgundy), you can group them all under one filter (e.g. "Red"). Tick all relevant variant values, and the filter shows the total number of products.

Example: You have the filter group "Colour" with the filter "Red". Under variant values, expand the variant group "Colour" and tick Dark Red, Burgundy, Magenta, Red and Brown-red. The number on the filter updates to show the total number of products.

How to edit filter groups and filters

Editing a filter group

1. Click on the filter group in the list on the left
2. Click Edit at the top of the middle column
3. The "Edit filter group" dialog is displayed with the "Name" field
4. Change the name and click Save

Editing a filter

1. Click on the filter group and then the filter
2. Click Edit at the top of the right column
3. The "Edit filter" dialog is displayed with the "Name" field
4. Change the name and click Save

How to delete filter groups and filters

Deleting a filter group

1. Click on the filter group in the list on the left
2. Click Edit at the top of the middle column
3. Click Delete (red button) in the "Edit filter group" dialog

The filter group and all associated filters are permanently removed.

Deleting an individual filter

1. Click on the filter group and then the filter
2. Click Edit at the top of the right column
3. Click Delete (red button) in the "Edit filter" dialog

Sorting filter groups

You can change the order in which filter groups are displayed.

1. Click Sort at the bottom of the filter list on the left
2. Drag and drop the filter groups into the desired order

Synchronising filters

After significant changes to product data, you should synchronise the filters. Click Synchronise filters at the top of the filter page to update the filters in the online store so that new properties, values and changes are included.

Good to know

• Standard filters are activated with a toggle and require no further setup.
• Custom filter groups are linked to products via product properties and/or variant values.
• The number next to each filter shows how many products are linked to it. The number 0 means no products are linked yet.
• Deletion of filter groups and filters cannot be undone.
• It is recommended to synchronise filters after significant changes to product data.

Frequently asked questions (FAQ)

I have an extremely large number of values linked to a filter option — do I have to scroll through all of them?

No. If you have a very large number of values linked to a filter option, you can easily choose to only display active values in the overview.

What happens when you click "Synchronise filters"?

When you click "Synchronise filters", the filters in your online store are updated. This means that new properties, values or changes you have made to products are included in the filters. It is recommended to synchronise filters after significant changes to product data to ensure your customers have access to the most up-to-date filters.

Will all filter groups always be visible in the online store?

No, filter groups are only displayed if there are products in the relevant category that have properties linked to that filter group.

What determines whether a filter group is displayed?

For a filter group to be displayed:

• At least one property in the group must be active and linked to products in the category the customer is visiting.
• There must be values registered for the properties on the products in the category.