URL Forwarding

Forwarding

Forwarding can be used to send customers who go to an old address in the store that is no longer in use, to a new specified address.

Why use forwarding?

If customers have a bookmark or link to an old page, for example the category "tights" which was previously located at www.store.no/categories/tights, which has been changed/moved/merged with other categories, for example www.store.no/categories/workout-clothes, you can create a forwarding from the old address to the new one.

This will ensure that those who try to go to the old address do not get a 404 error, since the page does not exist, but are forwarded to the new page.

How to set up forwarding

To create a forwarding, go to Control Panel -> Configuration -> Forwarding

Forwarding fields

The three fields for forwarding are:

Type of forwarding:
- Here you choose whether the forwarding should be global, only from/to category or only from/to product. The only real difference between these is that categories/ or products/ is added to the from and to address.
  - Global: General forwarding in the store, can specify any old address to be sent to a new one.
  - Category: From one category id to another category id
  - Product: From a product id to another product id
  - Note: Category ID and Product ID do not mean the name of the category/product, but the ID. You can see this when you edit the category/product
Old address:
- Here you enter the address to forward from.
New address
- Here you enter the address to forward to.

Editing and deleting forwarding

It is also possible to change or delete existing forwarding.

Important!

Be aware that if you select "delete" it will be deleted immediately!

Important!

Editing existing forwarding should only be done if you have a good reason to do so and know what you are doing.

When editing an existing forwarding, the old address will be locked and you will have the option to enter a new forwarding as shown in the example below. You can also choose to cancel the editing.

Example of global forwarding

Here you see a global forwarding that kicks in when customers try to go to www.omnistore.no/the-old-address - They are forwarded to the new address at www.omnistore.no/the-new-address:

Note

This tool can only be used to set up forwarding within the main domain of the store.