Articles
What's new?
Articles
What's new?
Get started with Acendy
Creating a demo store
Getting started with POS
Installation of Acendy POS
Connecting the payment terminal
Connect to a receipt printer
Getting started with online store
Checklist For Getting Started
Payment Solutions
The right shipping leads to increased sales
Included functionality
Create a design that sells
Marketing and newsletters
Diving Deeper into Advanced Services
Getting help after startup
FAQ - Getting started
Apps and Extensions
Not Liable for VAT
Why choose Acendy?
Acendy platform pricing
Why Choose Acendy?
Moving to Acendy
Migration From Another Platform
Orders & customers
Order management
Order Overview
Order management
How to partially deliver an order
How to credit orders
How to sell items via pre-order
Customers
Customer Overview
Logging into account page
Log in with Klarna
Activating Vipps login
Manual orders and invoicing
How to create a manual order
Create manual invoice
Right Of Withdrawal Form
Quotes module
Quotes Module Introduction
Quote Overview
New quote
Add product to quote
Send and Accept Quotes
Settings for the quotation module
Receive Payment for Quotes with Vipps
Updating via Email
Troubleshooting
System log
Troubleshooting: Duplicate orders
Troubleshooting: Wrong VAT calculation
Customer Club
Introduction to customer club
Initial setup
Price adjustment for club prices
Member benefits
Design adjustment for customer club
Customer Club and Personalized Shopping
Customer Loyalty Program
Membership and Unsubscribing
Newsletter to club members
Product management
Campaign Center
Categories
Adding categories
Product details in categories
Category descriptions
Products
Create and edit products
Importance of good product images
Embedding YouTube video
Related products
Featured products
Product bundles
Gift card
Product tags
Pay with several giftcards online
Bulk editing
Quick edit
Overview, search and filtering
Actions
Views
Overview / Log
What is the bulk editor?
Variants & filters
Handling variants on products
Variant templates
Variant types
Hiding variants from storefront
Product filters
Inventory management
Reorder Point
Stock history
Order Statuses reserving stock
Extended Stock Display
Design builder
The basics
Design builder introduction
Preview a new design
Setup for sections and blocks
Layout: Columns for design structure
Layout: Using margin and padding
Editable pages
Page header
Index page
Product page
Theme
Your Acendy's First Theme
Create a new theme
Editing a Published Theme
Editing a theme in draft
Available Pages in a Theme
Publishing themes and pages
Theme settings
Colors
Fonts
General
Products
Mobile Menu
Custom CSS
Cart
Blocks
Block: Column
Block: Products
Block: Crall product recommendations
Block: Offset
Block: Video banner
Block: Video column
Block settings
General settings for blocks
Border
Image
Tagline
Rich text editor
Button
Countdown
Sections
Section types
Design builder extensions
Short description
Favorites
Product video
Procurement
Supplier and manufacturer setup
Editing a sent purchase order
Plan: Basic
Purchase Order Overview on Basic plan
Create a purchase order (Basic)
Complete and mark as sent
Receiving a Purchase Order (Basic)
Procurement assistant (Basic)
Plan: Pro
Landing page and overview
Create New Purchase Order
Automatic Purchase Order (Overselling and Restocking)
How to send a purchase order
Reservations and allocations
Receiving items on a purchase order
Order management with purchase module
Tools and extensions
Pre-Sales from Purchase Orders
Document Archive
Open products in bulk editor
Move reservations to another purchase order
Import items to purchase order
Export purchase order listing
Extended Supplier Support
Procurement Assistant
EAN (barcode) Print From Purchase Order
Stocktaking
Before starting a stocktaking
How to perform inventory count
Overview of open stocktakings
Stocktaking on mobile device
Stocktaking deviations
Commit stocktaking
Resetting inventory and Reporting
Filter Products Based on Date of Stocktaking
POS
Practical information
General Information About the Point of Sale System
How to Apply for an Acendy Datakasse Agreement
Datakasse version 4.0
System requirements
Booked Information
Help guide for Acendy POS
Installation and setup
Installation of Acendy POS
Connect the scanner
Connecting to a terminal
Connect to the receipt printer
Managing cash registers in Acendy
Using the POS solution
How to add / select a customer
Barcodes for point of sale
Product And Stock Management
How to complete sales in POS
Start And Stop Cash Register Sales
Transfer shopping cart to order in the control panel
Send Shopping Cart via SMS
How to sell gift cards
How to redeem a credit note
FAQ - Point of Sale
Payment methods
Pay With Card
Pay with Vipps
Pay in cash
Pay with gift card/credit note
POS Problem solving
Simple Troubleshooting Acendy POS
Problems With Payment Terminal
Acendy POS app
Reset Acendy POS
POS Hardware
Where Can I Buy Hardware for the Cash Register?
Which Hardware Can Be Used For The Cash Register
POS Reports
Overview of giftcards (debt)
Payout Report - POS
Accounting Report - POS
Day End - Z Report
Manually account for POS sales
Accounting groups in POS
Reports
Return report
Daily Sales Report
Monthly Sales Report
Profit report
Debt report
Purchased products
Stock value report
Revenue report
Introduction to revenue report
Predefined Reports
Custom report
Report Views
Column Descriptions
Exporting reports
Calculation of Total Sum
Extensions
Managing Extensions
Product management
Custom Tabs
Energy label
Product attachments
Export Center
The Color Palette
Shop The Look
Yarn Packages
Product Properties
Product Sync
Barcodes / EAN
Import / Export Product CSV
Date created
Extra product information
Sell max quantity per product
Order management
Showing Margin in Order Processing
B2B Reseller Solution
Microsoft Dynamics Nav
Picking List
Collection Pick List
Order Assistant
Simple Backorder Management
Custom order tags on order lines
Customer Representative
Planned Delivery
Inventory
Axia
Colliflow
Advanced stock management
Stock Alerts via Email
Web shop
Password Protected Online Store
Feedback after purchase
Age Verification via Bank-ID
Zendesk Chat
Product image preview
Marketing
Klaviyo
Newsletter - Email Marketing
Dynamic SEO
Consent Module
Reference Price
Lipscore
Google Reviews
Shopello
Prisjakt
Prisguiden
Tradetracker
Kelkoo
Yotpo
Adform
Adtraction
Ad Tracking
Tradedoubler
Shipping
Commercial Invoice
Volume Based Shipping Calculation
Volume Weight Calculator
Additional Shipping Per Product
Shipping quotes in storefront
Customs documentation
Social media
Instagram Image Feed
Facebook/Meta Pixel
Personalised Shopping
Get started
How to Succeed with Personalized Shopping
Video walkthroughs
Price plan (Start)
Smart search (Start)
Price plan (Smart)
Smart search & Product recommendations (Smart)
Price plan (Plus)
Get Started with Personalized Search
Personalized product recommendations
How to use Ai for Text Content in the Control Panel
Popup in the webshop
How to use discount codes
What is an Email Flow?
What is abandoned cart and how to set it up?
E-mail Templates and Dynamic Content
Which providers can you integrate with?
How to navigate the dashboard
Flows for sending emails in order management
How to send personalized emails
Send email to newsletter subscribers
Verification of domain for sending e-mail
Administration
Search Tool
Admin language support
Sending and receiving invoices in Acendy
FAQ & Nice to know
Change of ownership
GDPR and Privacy
Domain setup
Connecting a domain
Verification of domain for outgoing e-mail
Move to a new domain
Configuration
Minimum order limit
URL Forwarding
Users and user groups
General configuration
CMS Pages
Stock setup
Activate Two-Factor Authentication
Adding new currencies
Tools
Printing Price Labels (EAN Codes)
Discount tool
File browser
Generate shopping cart link
Payment solutions
PayPal
Using external gift cards in Acendy POS
Payment Modules Overview
Adyen
Pci Dss Compliance Statement
Klarna
Application and setup
Klarna API Keys
Klarna B2B (Billie)
Subscriptions
Klarna Payments in the express checkout
Troubleshooting Klarna
Vipps
Applying and setup
FAQ Vipps
Troubleshooting Vipps
International sales
Get started
Introduction to international sales
First setup
Setup in the control panel
Countries, currencies and languages
Tax rate setup
Customs Documentation
Payment and shipping
Payment methods
Shipping abroad
Shipping
Practical information
Installation and setup
Tips for setting up shipping
Filter on shipping methods
Automatic price calculation
Volume weight explanation
Manual shipping methods
Fixed shipping
Postal code and weight based shipping
Pickup in store / Pickup at warehouse
Free shipping for selected categories
Bring
Bring Bag at door
Information regarding Norgespakke
Postnord
MyPack Home Small - "Bag at Door"
Varebrev Home Small
Postnord Home Delivery
Other providers
Porterbuddy
EDI Providers
Proteria
PostNord
Logistra
Profrakt
Postnord Booking Widget
MyBring
Link shipping to shipping options in Logistra
Marketing
Google: Technical setup
Google Analytics 4 setup
Google Merchant Center Next
Google Search Console
Google Tag Manager
Google Shopping: Add shipping to your shopping feed
Google Shopping: How to add pre-orders
Google Shopping: Adding custom tags to feed
Google Ads - Optimized Conversions
Conversion tracking in Google Ads
Identity Verification - Google Ads
Google: Tips and tricks
Google Ads: Get started with ads
Google Ads: Tracking sales
Google Analytics 4: Tracking internal search
Tips for increasing sales
Checklist for SEO and marketing
Rejected products: Missing GTIN Number
Adding Meta content for SEO
Google: FAQ
What is a sitemap?
Product group support in Acendy
Meta: Technical setup
Creating a Meta (Facebook) Pixel
Setting up Meta product cataloge
Facebook: Domain verification
Facebook Conversion API Gateway
Meta: Tips and tricks
Get started with Facebook and Instagram ads
Instagram Shopping
Change image displayed in a Facebook link
Rejected Products on Facebook
Snapchat
Snapchat Pixel
Snapchat Feed
Legacy design templates
Social media
Legacy blog feature
Tips for design and layout
Europe template
America template
America template
Optimizing page speed
America FAQ page
Blog v3
Optimising banners on America template
Countdown to free shipping
Upgraded cart page on America
Countdown timer in header
Integrations
iizy
Acendy API
Tripletex
Setting up Tripletex
Troubleshooting Tripletex Errors
Tripletex API key
Sending invoices automatically from Tripletex
Accounting for Gift Cards in Tripletex
Vipps
Applying and setup
FAQ Vipps
Troubleshooting Vipps
