Managing cash registers in Acendy

This article explains how to set up and manage cash registers (also known as "tills" or "cash points") within the Acendy system.

Setting Your Standard Cash Balance

The standard cash balance is the target amount of cash you want to have in your till at the beginning and end of each sales session. This serves as a benchmark for your cash handling.

To set the standard cash balance:

Navigate to Configuration > General > POS in the control panel.
Locate the field for entering the standard cash balance.
Enter the desired amount. This value will be automatically suggested when starting a new till sale.
If the actual cash counted in the till differs from the standard amount, you will be prompted to enter the correct sum at the beginning of the session.

Activating Cash Payment in the Acendy App

Before you can process cash payments, you need to enable this option in the Acendy app:

Open the Main menu in the app.
Go to Settings > Payment.
Ensure that the Cash float or Cash payment option is activated.

Understanding Cash Points and Users

In Acendy, a "cash point" refers to a specific cash register, which can be a physical till in your store or a portable device used by an employee. Each cash point is linked to an administrator (user) within the system.

Each administrator has a unique cash ID, which identifies their assigned cash point.
The administrator who is logged into the Acendy app on a particular till is considered the main user for that cash point at that time.

Flexibility in Defining Cash Points

You have two options for how cash points are defined:

Fixed Generic User: You can assign a generic user account (e.g., "Till 1") as the permanent main user for a specific till or iPad. This means the cash point remains the same regardless of which employee is using it.
Individual User Account: Alternatively, you can have the individual employee's user account define the cash point. In this case, the cash point will change depending on which employee logs into the app on a particular till.

Z-Reports for Cash Points

Each individual cash point will generate its own Z-report, providing a detailed summary of its sales activity. You can access and review the Z-reports for all your cash points in the control panel under Reports > Data Till > Z-report. This gives you a clear overview of cash handling across your business.

Adding New Users (Administrators)

To add a new user who can be assigned to a cash point:

Go to Configuration > Administrators in the control panel.
Click the Add User button, typically located in the upper right corner.
Fill in the required details for the new user.
Click Save to create the new user account.

Managing cash registers in Acendy