Discounts

This article explains how to create and manage discounts in your online store. You can create discount codes, quantity discounts, and campaigns like Buy X, Get Y.

Before you start

If you cannot find discounts in the control panel, you must first install Discount Center

  1. Go to Extensions → Your Extensions
  2. Search for Discount Center with quantity discount etc.
  3. Click + Install extension

Once the extension is installed, you will find discounts under Tools → Discounts


Create discount code

A discount code can be shared with customers or used in campaigns.

Here's how:

  1. Go to Tools → Discounts
  2. Click + New discount
  3. Select Discount code
  4. Fill in the information
  5. Click Save

Fields you must fill out:

Discount code
The code the customer must enter at checkout.
Note:
Discount codes can not contain Æ, Ø, Å, hyphens, or spaces.

Description
Internal description for administration.

Discount
Select amount or percentage.

Discount applies to
Select which products the discount applies to:

  • Selected category
  • Selected manufacturer
  • Selected product

If you select a category, you must also include subcategories if the discount is to apply there.

Note: The selection of products, categories, or manufacturers is made on the discount's detail page after you have created the discount — via the card Targeting and Add products. See the article on how targeting and exceptions work for a complete overview.

Valid from / to (optional)
Specify a period during which the discount will be active.


Advanced settings

Click Show advanced settings for more options.

Here you can, among other things:

  • allow purchases below the discount code's value
  • combine the discount with other discounts
  • apply discount to products already on sale
  • apply discount to shipping or fees
  • apply discount only to the most expensive product in the cart

You can also define rules such as:

Minimum order amount
The discount only applies to orders above a certain amount.

Usage limit
How many times the discount code can be used.

Customer account
The discount can be limited to logged-in customers.


Quantity discount

Quantity discount gives customers a discount when they buy multiple units of the same product.

How to create a quantity discount:

  1. Go to Tools → Discounts
  2. Click + New discount
  3. Select Quantity discount
  4. Fill in:
    • internal name
    • number of products
    • discount amount
  5. Click New line for more levels
  6. Click Save

Important:

  • Quantity discount applies per productIt is
  • not possible to combine different products to achieve a quantity discount.

Example (not possible)

  • 2 pcs product X
  • 2 pcs product Y

Quantity discount on variants

You can also apply the quantity discount to product variants

Example:

  • T-shirt – Small
  • T-shirt – Large

How to activate Quantity discount on variants:

  1. Go to Extensions → Your Extensions → Discount Center with quantity discount etc.
  2. Click on Settings
  3. Activate Quantity discount on variants
  4. Click Update


Buy X for Y discount

Buy X, get Y percent discount

This type of discount is used for campaigns such as:

  • 15% discount when purchasing at least 3 products

How to create Buy X, get Y discount:

  1. Go to Tools → Discounts
  2. Click + New discount
  3. Select Buy X, get Y

Define:

  • Minimum number of products
  • Discount (amount or percentage)

Buy X, get Y for free (3 for 2)

This is often used in campaigns such as 3 for 2

Example:

  • The customer buys 3 products → gets 100% discount on the cheapest productThe discount scales automatically.

Example:

  • Buy 6 → pay for 4
  • Buy 9 → pay for 6


Missing X for Y discount?

If you cannot find the option Buy X, get Y, the Discount Center extension might be outdated

  1. Go to Extensions → Your Extensions
  2. Find Discount Center with quantity discount etc.
  3. Click Update available on Discount Center.

How to activate X for Y discount:

  1. Go to Extensions → Your Extensions → Discount Center with quantity discount etc.
  2. Click on Settings
  3. Activate X for Y discount
  4. Click Update


Limit which products the discount applies to

All discounts can be limited to:

  • specific products
  • categories
  • manufacturers

You can also exclude certain products, categories, or manufacturers from the discount.


See discount code usage

  1. Go to Tools → Discounts
  2. Click the three dots under Actions
  3. Click Details

Here you can see:

  • who used the code
  • date of use
  • order number