Users and user groups

Users, administrators, and groups

By going to Configuration > Administrators, you will find all information regarding your customer relationship with Acendy. This article provides an overview of the different sections and functionalities available under the Administrators menu.

In the menu on the left side, you will find the following options:

1. Company information
   This is the information associated with your company in Acendy. If you want to change anything, please contact us.
2. Invoice and payment
   Here you will find information about your customer card in Acendy, as well as your invoice overview.
3. Overview of users
   This is an overview of users who have access to your control panel, and you can also manage the users here.
4. Administrator groups
   Here you can change and add different administrator groups.
5. Change of ownership
   If you are going to carry out a change of ownership, it can be done here.
6. Termination
   Here you will find relevant information such as the notice period, etc., if you are considering submitting a notice of termination for the online store or data cash register.
7. Agreements
   Here you will find an overview of your agreements such as the Acendy User Agreement, Shipping Agreement, Hubspot User Agreement, Klarna User Agreement, etc.
8. Upgrade plan
   If you are wondering which pricing plan you are on, or if you want to upgrade your pricing plan, you will find information here, as well as a form for upgrading.

Users, administrators, and administrator groups

To have access to the control panel in Acendy, you need an administrator/user account. Administrators can be further divided into groups if you want to give users different levels of access in the control panel.

Under Configuration > Administrators, you can see who has administrator access to your store. Here you can add, modify, and remove users.

Add user

To add a new user to the control panel:

1. Open the side menu.
2. Go to Configuration > Administrators.
3. Select Add user in the upper right corner of the window.
4. The new user will now receive an email to create a password in the control panel.

Groups and access levels

Users can have different levels of access based on which group they are in.

In the menu item "Administrator groups" on the left side, you will see the groups and what access levels they have. It is possible to change, for example, Accountant, Marketing Manager, and Expeditor, or create a new group and adjust the access under Access level.

Step 1:

You can reach the groups by clicking on the menu item on the left (1) or in the Actions menu (2).

Step 2:

Here you can click on the various Administrator groups, and then click on "Access level":

Step 3:

Then grant the access you want for the specific group and click "Save changes":

Roles

Roles say something about what your tasks in the company are so that we can adapt feedback and updates to the right person

Employee card

Employee cards can be used in the cash register to easily switch employees when entering orders. To generate cards, go to Actions > Employee card:

From here, you can select "Generate PDF for printing" to generate cards for all employees, or you can generate only for specific employees by selecting "Selected employees".