Stock Alerts via Email

Configure extensions by going to Apps > Your extensions

Let visitors know when products are back in stock. With stock alerts via email, you can offer visitors to your online store the option to sign up to receive a notification when sold-out products become available again.

How to Set up Stock Alerts via Email

  1. Install and activate stock alerts via email in your online store.
  2. When you update the stock status for products that were previously sold out, the system will automatically send out email notifications to visitors who have signed up for stock alerts for these products. This is done by simply updating the stock status as before.
  3. Visitors who have shown interest in the product will receive an email notifying them that the product is available for purchase again.
  4. The email contains a direct link to the product, so the customer can add it to their shopping cart and complete the purchase.

How to Customize the Text for Outgoing Emails

  1. Log in to the administration panel for your online store.
  2. Go to "Configuration" and then "Text on pages".
  3. Find the option for "Outgoing emails" and click on it.
  4. In this section, you can customize the text that is sent out in the emails that notify customers that the products are back in stock.

How to Get an Overview of Products and Customers Who Have Signed up for Stock Alerts

  1. Navigate to "Product catalog > Stock alerts" in your control panel.
  2. Here you will find an overview of the products that have stock alerts activated, along with information about which customers have signed up for notification.

Filter for product status

Filter to find products with different statuses.

Export of products and customer list

Export the products and customer lists for further processing.

New columns for status, variant, and balance

See product status, variant, and item balance in the overview.

Easier deletion of alerts

  • Delete alerts for all customers who have signed up for alerts
  • Delete alerts for all customers who have signed up for alerts on multiple products simultaneously

Note:

Be aware that stock alerts via email are only supported in the America, London, New York, Tokyo, and Europe templates. Make sure you are using one of these templates if you want to offer stock alerts to your visitors.

We hope this guide helps you implement stock alerts via email and inform visitors when their products become available again. If you have more questions or need further assistance, please contact our customer support for assistance.

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