Troubleshooting: Wrong VAT calculation

Wrong VAT caluclation

This article provides troubleshooting steps for resolving incorrect Mva calculations in your online store. Follow these steps to ensure accurate tax calculation.

Configuration Check

Verify the following settings in your Acendy admin panel:

• Configuration > General: Is "Show prices incl. Mva" checked?
• Configuration > Order total > Show Mva: Is "Show Mva" set to "True"?

Product Settings

Check that each product has the correct Mva class assigned:

• Product catalog > [Product] > "General": Is "Mva" set to the correct Mva class for the product?