What's new?
Enhanced product button design πŸ’…

Great news!
We just launch a vastly improved button design for the product page.
You can now design each button type individually πŸ’ͺ


Find the new settings:

  1. Navigate to the design builder
  2. Open the product page template
  3. Within the product page navigate to the product purchase block and then the buy button.

Making changes

After you've navigated to the correct block you have several options. Within the general settings for the button block you can choose which button to show in the preview. Then you can change the design for that button in the dedicated section below.

What can be changed?

  • Border
  • Border-radius
  • Font size
  • Font weight
  • Text transform
  • Background and text colors

Not seeing all the button types?
If you're missing some of the button types in the sidebar it's because you need a updated version of the block.
Simply add a new purchase button block and delete the old one.

2 months ago
Introducing the improved discount center! πŸš€

Hey there! πŸ‘‹


You might have noticed things were getting a little crowded in the discount admin, especially with all those inactive codes floating around from bonus points and newsletter signups. Well, say hello to a much tidier space! We've just rolled out a brand new, upgraded discount page! πŸŽ‰


WhatΒ΄s new? πŸŽ‰

  • Brand new filters: You can now sort your discounts by active, inactive, and the type of discount code. This will make it much easier to see exactly what discounts your customers have available.
  • Improved settings on discount codes: We've added a new search bar within the discount code settings. This makes it a breeze to select the specific categories and manufacturers that a discount code should apply to.

We hope these changes make managing your discounts a smoother experience! ✨

2 months ago
On March 31st you get access to a better way of crediting orders! πŸŽ‰

Starting March 31st, you'll automatically get access to Partial Delivery & Partial Credit in your control panel. This popular tool makes processing orders faster and easier, at no extra cost.


This feature has long been a favorite among many of our customers, and now everyone will have access – at no extra cost.


It allows you to:

βœ”οΈ Credit parts of an order, for example, one of two products on the same order line

βœ”οΈ Deliver goods in multiple stages if something is out of stock or delayed

βœ”οΈ Add fees when crediting, such as return postage or damage charges.


Partial Credit – More flexible customer service

Credit exactly what's needed, easily selecting products to credit. The system manages it via Klarna or Vipps, saving you manual work.

Note: If you're using Klarna, unique item numbers are required to partially credit an order line. Therefore, we've activated a solution ensuring everything works as it should – you will simply see a different reference than the item number on the order in Klarna.

Read more about partial credit β†’


Partial Delivery – Send what you have, the rest later
Send available items now, with delayed items sent later. The system automatically creates a new order for items that aren't ready.
Read more about partial delivery β†’


FAQ πŸ™‹

  1. Will this affect how I complete orders?
    No, this feature adds new possibilities, but you can process orders as before.
  2. Do I have to wait until March 31st to get access?
    No need! If you want access now, you can easily activate "Partial Delivery & Partial Credit" via "Your Extensions" in the control panel.
  3. Do I have to use Product ID to partially credit/partially deliver orders paid with Klarna?
    No, it is not necessary if you are certain that all your products (and variants) have unique item numbers. In that case, you can safely deactivate the feature "Use internal product ID as payment reference" via "Your Extensions."
  4. Can I keep the current method for crediting orders?
    Unfortunately, it will not be possible to continue with the current solution, as it will soon be phased out.


3 months ago
Learn whatΒ΄s going on in the platform πŸš€

Curious about the latest updates to your solution? Enjoy your morning coffee with our January changelog! πŸ₯³


Exciting new features:

  • New return option with QR-codes 🚚
  • Product attachments ✚
  • Global product tabs πŸ“
  • Takeaway and weight based products in POS πŸ§€
  • Minimum Order Value πŸ’²
  • New Instagram Feed 🌠


Plus, discover the improvements and bug fixes we've implemented in January. Click the button below to explore more!

4 months ago
Now you can easily add attachments to your products! 🍰

Have you ever needed to attach user manuals to your products, either on the product page or in an email? Or perhaps you wanted to include recipes with your yarn packages?

If so, we have great news, meet our newest extension product attachments! πŸš€


Some of the coolest things about product attachments πŸ’«


User manuals on products πŸ“š

Do you sell any produkct that require a user manual? No problem! Now you can quickly and easily upload manuals that can be downloaded directly from the product page. The user manual can also be sent by email upon purchase.


Sell digital products 🧢

Upload and sell your digital files with just a few keystrokes.

  • Upload the files you want to sell
  • Choose how many times the link in the email can be used (single or multiple use).
  • Sell your products and let customers automatically receive the files by email after purchase!


Easy file management πŸ“

With the file explorer, you have full control over your files after uploading. Here you will find an overview of all the files you have uploaded, and you can easily copy the direct link to the files when sharing is needed


Excited to get started? 😍

In our help center, you will find a step-by-step guide that will help you through the startup process. Click the button below to open the help center.


And by the way, the most important thing: You already have product attachments included in your pricing plan, so you don't need to pay anything extra to use it 😎

5 months ago
New Instagram feed

Due to recent changes to Meta's Instagram Feed API, we have had to make some changes. Acendy will no longer provide it's own Instagram feed integration for displaying feeds. Instead, we've added the option to use Elfsight's 3rd party integration solution.


What is Elfsight?

Elfsight is a service that pre-builds an Instagram feed with a number of options and settings such as layout, hover effect, information to display and much more.

As a user, you can design it the way you want and then add the integration snippet to Acendy.

This gives users much more flexibility in how and what they display.


Does it cost anything?

Elfsight offers a free version of the Instagram feed. This comes with some limitations such as the number of widgets and monthly views.

They also offer paid versions for those who need more views and/or features.

5 months ago
Upcoming shipping redesign 🌟

Exciting news! In January 2025, our shipping admin page will receive a much-anticipated redesign. Get ready for a fresh new look and improved functionality to enhance your experience. Best of all, you don't have to a thing!


What's new?


Overview

Much improved overview listing all shipping methods in table making it much easier to handle and see what's actually active.

Easier shipping setup

Settings and setup per shipping method open in a clean and structured modal for easy handling.

Global settings

Global settings like fixed rate, free shipping etc. has been moved to a separate tab making it easier to handle.

Shipping calculator

Shipping calculator will get updated with support for other countries, addresses and more options.

6 months ago
Product Import news and improvements! πŸš€

Exciting news! Our product CSV import tool has been upgraded with several new features and improvements. These enhancements are designed to make your importing process smoother and more efficient than ever before. Check out these updates and see how they can benefit your workflow.


Image import πŸŒ…

The tool now has a dedicated mode for importing images directly from external URLs. Just upload a file with product ID or SKU and a columns with the image URL and we'll do the rest.
Oh yeah, we also support importing WEBP now!
Read more β†’


Stock import πŸ“¦

With dedicated stock import, you can quickly and easily update stock on multiple products. All you need is the article number of the product/variant and the stock level.

There are a few caveats to bear in mind, which are explained here.


New way of handling stock
Previously the import tool calculated stock based on available and reserved.
This has now been rewritten to use a new field in the database dedicated to physical stock. The change should not affect the import other than making it go a little faster.


Product slug

First, what is a "product slug"? It's the name at the very back of the URL, after /products/ pointing it to the correct product.
When updating a product it's not recommended to change the slug as it may affect SEO and in worst cases even cause 404.


With the new changes to the import changing the slug is something you'll have to activate manually. Turning the product slug toggle on will use the product name to update the slug, unless you've actively selected a column in your file to be the new slug.

Read more about this change here β†’


Note, when updating slug redirects has to be setup manually


New category update option

Previously only categories without sub categories could hold products, but with the latest release we've added the option to add products to parent categories which has sub categories.


This however requires a setting to be toggled on my our staff. Contact support if necessary.


6 months ago