Logging into account page

How to log in to your page

This article explains how your customers can log in to their "My Page" on Acendy.

Intro

End customers can log in to their account to manage their customer relationship. If the customer is a member of the customer club, they must also be logged in to receive their membership benefits. You can offer four different ways to log in to the online store:

  1. Log in with Klarna
  2. Vipps Login
  3. One-time code
  4. Username and password

How to log in

Below we go through each login method.

By default, the online store has an icon in the top menu to manage their customer relationship.

Log in with Klarna

This is perhaps the smoothest way to log in, as it both logs in existing users and creates user accounts for new customers. Klarna retrieves the information from the customer's Klarna account and links it to the user account in your online store. See how easy it is:

Learn more about Log in with Klarna

Log in with username and password

Customers can choose to log in with a saved username and password. Works fine if the customer has saved the user information in the browser, but can be cumbersome if you have forgotten the password. The customer can choose to have a new password sent if they have forgotten the password.

Log in with one-time code

This login allows customers to have a one-time code sent to them by e-mail. The one-time code is valid for 5 minutes and can be used once. The login is quick and efficient and customers do not have to remember the password for each time.

Vipps Login

Perhaps the easiest way to log in. If you have an active Vipps agreement, you can choose to activate Vipps Login for your customers. This login method allows customers to log in by using Vipps and as long as the customer has a user account in your store, they can quickly and easily log in.

Nb!

To be able to log in with Vipps, the customer must have an account in the online store with the same e-mail address that is registered in Vipps.

Learn how to activate Vipps Login 

How to change the default login option

You can easily change what is the default option for logging in to the online store. See how:

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