Smart search & Product recommendations (Smart)
Smart search functionality
In today's fast-paced digital world, capturing customer attention quickly is critical. When visitors land on your online store, especially via mobile, a seamless search experience can be the difference between a sale and a lost opportunity. Unsuccessful searches are a major pain point that drives customers away.
Our intelligent search feature helps customers find what they need effortlessly. As they type, it provides relevant suggestions for products, categories, and brands.
- Personalized Suggestions: Powered by AI, the search refines its suggestions over time based on user interactions.
- Enhanced Discovery: Displaying product suggestions with images directly in the search results provides immediate visual cues.
- Filtering and Sorting: Customers can easily narrow down their search with filters for categories, manufacturers, and price, as well as sort options.
Personalized product recommendations
Unlock the potential to increase your average order value and engage your customers more effectively with intelligent product recommendations.
Product recommendations are dynamic carousels showcasing a variety of products tailored to your customers' interests. Driven by powerful AI, these recommendations streamline the discovery process, helping shoppers quickly find items they'll love. You have the flexibility to customize the types of product carousels you display and define specific rules for each.
Strategically placed product recommendations amplify product visibility across your online store, appearing on key pages such as your homepage, category pages, brand pages, and even your 404 error page. This enhanced exposure significantly increases the opportunity to upsell relevant items and introduce customers to other appealing products, ultimately boosting engagement and driving sales growth.
While online stores with a large inventory (100+ products) will see significant benefits, the ability to showcase relevant products on individual product pages, within the shopping cart, and even integrated into blog posts makes this a valuable tool for stores of all sizes.
Managing Product Recommendations in Acendy
The Acendy control panel provides a clear overview of where your product recommendations are displayed. How this is customized depends on your design template.
America and Europe
To access the admin, navigate to Main Menu > Design > Design Settings > Personalisert Shopping.
While the widget names in Personalized Shopping, such as "Standard," might seem generic, they are generally intuitive. You have the capability to feature up to four distinct product recommendation sections on your homepage. The following outlines which widgets correspond to different areas of your store:
- Product Page: Enhance the product viewing experience by displaying up to two Crall widgets.
- Category Page: Showcase the most popular products within the currently viewed category.
- Manufacturer Page: Highlight popular products from the specific brand being viewed.
- 404 Page (Error Message): Re-engage lost visitors by displaying your store's currently trending products on the error page.
- Upselling in the Shopping Cart: Encourage larger orders by suggesting products that complement the items already in the customer's cart.
The Design Builder
We have created a dedicated help article for setup within the design builder. You can read it here: https://acendy.productfruits.help/en/article/block-crall-product-recommendations
Unlock advanced features
The Smart plan includes our core smart search and product recommendations functionality. For advanced tools that helps you personalize the search function and customize product recommendations, consider upgrading to the Plus plan. Read more ➡