Importance of good product images

Tips For Good Product Images

This article provides guidelines and tips for optimizing your product images to attract customers and improve sales results in your Acendy store.

Why Are Good Images So Important?

When running an online store, presenting products attractively is crucial. Product images play a vital role in sparking interest and convincing potential customers to make a purchase. These guidelines and tips will help you optimize your product images.

How Big Should Product Images Be?

The recommended size for product images is 1200 x 1200 pixels. Adequate resolution ensures clear and sharp images, allowing customers to zoom in on details without blurring.

What Are Pixels?

Pixels are the unit of measurement used for images. An image consists of small color boxes, and the number of pixels determines the resolution and level of detail in the image. For example, a size of 1200 x 1200 pixels means that the image is composed of 1200 color boxes in both height and width. The more pixels an image has, the more it can be enlarged without losing clarity.

My Images Are Different Sizes, What Can I Do?

The images do not need to have the same height and width, but it is important that they have the same aspect ratio. For example, all images can be 200 x 600 pixels, 600 x 400 pixels, or 750 x 1000 pixels. This will contribute to a more uniform visual experience for customers.

How Can I Crop The Images So That They Are As Tall As They Are Wide?

Most PCs have simple image editing programs that you can use to crop the images. For example, on PCs you can find Paint, and Mac users can use iPhoto.

Does The Size Of The Product Image Matter?

Yes, the size of the image file affects the loading time of the online store. A product image with a high file size can take longer to load, which can result in a poor user experience. We generally recommend that the image size for the online store does not exceed a couple of hundred kilobytes (kB). Ideally, the image size should be somewhere between 30-100 kB.

My Images Are Small And Unclear, What Can I Do?

To achieve sharp and clear images, it is important to have good quality original material. If the images you have available are small, it can be difficult to get a satisfactory result. We recommend contacting your wholesaler or supplier and asking for high-resolution images that are suitable for online use.

The Images Load Slowly In The Online Store

We recommend using the JPEG format for product images, as it provides good image quality with a relatively small file size. PNG files are popular, but they take up more space and can thus significantly increase loading time. When saving the images for online use, you can use the "Save For Web" function available in some image editing programs such as Photoshop. This optimizes the images for online use and ensures faster loading in customers' browsers.

How Many Product Images Can I Upload?

You can upload up to 8 product images for each product in your online store. This gives you the opportunity to show different sides of the product and focus on important details. It is recommended to place the best product image first, as this is the image that will attract customers' attention.


Why do Images Rotate Differently in the Browser Than on Your Machine?

Sometimes, an image you open in a browser might not be rotated the same way it appears on your computer. This article explains why this happens and how to correct the image rotation.

Metadata and Rotation

When you take a picture with a camera, metadata is stored along with the image file. Metadata is information about the data, including details like date, size, resolution, and the image's original rotation. The rotation metadata value can be 0, 90, 180, or 270 degrees, indicating which way was originally "up".

How to Rotate an Image

To save the image with the correct rotation, it needs to be processed through an image editing program like Photoshop or GIMP. GIMP is a free image processing program that you can download and use. When you process the image in such a program, all the image's pixels are rotated correctly, and the metadata storage is updated to ensure the rotation is correct on all devices.

How to Use GIMP:

  1. Install and open GIMP on your computer.
  2. Click "File" and select the desired image file by clicking "Open".
  3. When the image opens, you may be asked the following if rotation metadata is available in the image file: "According to the EXIF data, this image is rotated. Would you like GIMP to rotate it into the standard orientation?" Select "Rotate" in this case.
  4. Once the image is opened and any rotation is corrected, press "File" and then "Export As" to export the image.
  5. You will be presented with a file selector that allows you to determine where to save the image and give it a new name. Also, select the file format for the export (recommended: PNG image (*.png)) at the bottom of the file selector.
  6. Now, the exported image is ready for uploading to the control panel or use in other contexts.

What if the image is still rotated incorrectly after opening it in GIMP?

If the image is still rotated incorrectly after you have opened it in GIMP, you can use the following steps to rotate it correctly:

  1. Click "Image" in the menu bar of GIMP.
  2. Select "Transform" and then "Rotate 90 degrees clockwise" until the image is rotated correctly.
  3. Check that the image is in the desired rotation, and save it again by following the export process described earlier.

We hope this guide helps you rotate your images correctly and solve any rotation problems you experience. If you still have problems or questions, feel free to contact our customer service for further assistance.

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