---
title: "Reset Acendy POS"
url: "https://support.acendy.com/en/article/reset-acendy-pos"
language: "en"
last_updated: "2025-04-15T08:56:52.831Z"
---

# Reset Acendy POS

## Reset Acendy POS

If the POS has frozen, and restarting the app or clearing the cache doesn't help, a local reset of the app may work.

1.  Go to settings on your Ipad.
2.  Scroll down to the *POS* app and tap the menu item.
3.  Tap *Reset store* so that the switch turns green/on.
4.  Swipe out/close the POS app.
5.  Open the POS app and log in.

> Connect to terminal
> 
> Remember to reconnect the bank terminal after the app is reset