---
title: "Porterbuddy"
url: "https://support.acendy.com/en/article/porterbuddy"
language: "en"
last_updated: "2025-04-16T06:23:46.937Z"
---

# Porterbuddy

Get started with Porterbuddy by reading this guide.

## Getting Started

To get started, you need an agreement with Porterbuddy and a way to print shipping labels. An agreement with Porterbuddy can be ordered here:

Once the agreement is in place, install the "Porterbuddy" shipping method in your Acendy control panel.

## Display in the Online Store

In the online store, Porterbuddy will be displayed as a shipping method in the checkout. The shipping method allows the customer to choose a delivery window of 2 hours. The customer pays for the order as normal.

> You will see when the customer has chosen delivery and when the order is picked up by Porterbuddy on the order in the control panel.

## Order Processing

In order processing, you get a new field with information when the package is picked up from you and when it is to be delivered to the customer. You will also have the opportunity to print a shipping label, as well as go to your Porterbuddy portal for administration of the shipping assignment.

## Where is Porterbuddy Available?

See the complete overview on Porterbuddy's own pages: