---
title: "Discount Center: Conditions"
url: "https://support.acendy.com/en/article/new-article-ca3b1c57-30f2-46de-a8ab-a2c4ddbd67bd"
language: "en"
last_updated: "2026-07-07T10:59:29.012Z"
---

# Discount Center: Conditions

Conditions are the rules a shopping cart must meet before a discount is applied, plus some options that change how the discount behaves. They are located on **Conditions**\-card on the detail page. The exact set depends on the discount type, but most apply to discount codes.

## Edit conditions

On the detail page, find the **Conditions**\-card and click **Edit conditions**. Set the ones you need and save. Anything you leave as default simply does not restrict the discount.

## The conditions

| Conditions | What it does |
| --- | --- |
| Minimum order | The cart total must reach this amount before the discount is applied. |
| Usage limit | How many times the code can be used in total across all customers. Leave empty for unlimited. |
| Minimum number of products | The minimum number of products that must be in the cart for the discount to apply. |
| Customer group | Limit the discount to one customer group. Default is all customers. You can also select **Consumers (customers without a group)** to give the discount only to regular customers who do not belong to a group — for example, when B2B or loyalty club members should not receive it. |
| Linked account | Lock a code to a single customer via the customer number, so only that account can use it. |
| Apply to | Whether the discount applies to all products, the most expensive, or the cheapest product. |
| Allow products on sale | Whether items already on sale qualify. |
| Discount on the recommended (pre-sale) price | Calculate the discount from the original price instead of the current sale price. |
| Free shipping | The discount also makes shipping free. |
| Can be combined with other discounts | Whether this discount can be stacked with others on the same order. |
| Allow orders below the discount amount | For fixed-amount codes, whether an order less than the discount value is still allowed. |
| Exclude customer groups | Exclude customer groups from the discount. |
| Gift card (remaining balance) | Treat the code as a gift card, where unused balance is retained for next time. |

Not all conditions are shown for all discount types — the card only displays those that make sense for the discount you are editing.

## The most important conditions

Some are worth highlighting because they change how things appear to the customer:

-   **Minimum order** and **Minimum number of products** are the usual way to make a discount 'worth it' — for example, free shipping only above a certain amount.
-   **Can be combined with other discounts** controls stacking. Turn it off if a code should never apply on top of an existing offer or another code.
-   **Linked account** turns a general code into a personal one. Once set, only the matching customer number can use it.
-   **Gift card (remaining balance)** is what makes a code behave like a gift card instead of a one-time discount. See the article *Discount codes*

## Tips

-   If a customer says a code 'doesn't work', check the conditions first. A minimum order, a customer group restriction, or a linked-account lock is the most common reason.
-   If a discount is set to **Consumers (customers without a group)**, it only applies to customers without a customer group — logged-in B2B or loyalty club members will not receive it.
-   'Allow products on sale' off is the neat way to prevent discounts from stacking on already discounted items, separate from the broader 'Can be combined with other discounts' switch.