---
title: "Discount Center: Discount code usage reports"
url: "https://support.acendy.com/en/article/discount-center-discount-code-usage-reports"
language: "en"
last_updated: "2026-06-18T10:17:34.455Z"
---

# Discount Center: Discount code usage reports

The usage report shows exactly how a discount code performed: every order it applied to, how much revenue those orders brought in, how much discount you gave away, and the margin left. It's available for discount codes.

* * *

## Opening the report

On a discount code's detail page, click the **Used N times** figure. That opens the usage report for that code.

* * *

## The date range

The report defaults to the code's **actual usage span** — from the first order it was ever used on, up to today. That's deliberate: the "used N times" count is all-time, so a fixed "last 30 days" default would show an empty report for a code that was only used a while back.

If a code has never been used, the report falls back to the last 30 days.

You can change the range with the **From** and **To** date fields and click **Apply** to refresh.

* * *

## What the report shows

The report has two parts: a list of orders, and a summary.

### The orders list

One row per order the code applied to, with:

| Column | Meaning |
| --- | --- |
| **Order** | The order number. |
| **Date** | When the order was placed. |
| **Customer** | Who placed it. |
| **Total** | Order total, including VAT. |
| **Shipping** | Shipping charged, including VAT. |
| **Discount** | The discount given on that order, including VAT. |
| **Total Purchase Price** | What the goods cost you, excluding VAT. |
| **Total Price** | The sale value, excluding VAT. |
| **Margin** | Sale value minus purchase price. |

**Screenshot goes here: \[The usage report orders table with the columns above\]**

### The summary

Below the list, the **Summarising** section reconciles the figures across all matching orders:

-   **Number of times the code was used** and **number of times it gave a discount**.

-   **Average value of the discount** — total including VAT divided by number of uses.

-   **Average discount per order** — total discount including VAT divided by number of uses.

-   A **Sum (all pages)** row totalling the whole result set, not just the page you're looking at.

* * *

## Exporting

Click **Export** to download the report as a file. It's prepared in the background — you'll see a notice that it's started and it appears under **Recent exports** on the page when ready, where you can **Download** it. Larger reports take a little longer to prepare.

## Tips

-   The default range already covers a code's whole life, so you usually don't need to touch the dates — only narrow them if you want a specific window.

-   Margin uses your current product cost prices, so it reflects what the goods cost you today.

-   Code matching ignores capitalisation, so the report captures every order regardless of how the customer typed the code.
