---
title: "Campaign Center v3 - statuses"
url: "https://support.acendy.com/en/article/campaign-center-v3-statuses"
language: "en"
last_updated: "2026-05-20T09:35:28.609Z"
---

# Campaign Center v3 - statuses

Every campaign has a status badge that reflects where it is in its lifecycle. This article explains what each status means and what to do if something goes wrong.

### Status reference

| Status | Meaning |
| --- | --- |
| **Draft** | No schedule set. The campaign exists but won't activate automatically. |
| **Scheduled** | A start date is set in the future. The system will activate the campaign automatically. |
| **Activating…** | The system is applying discounts to the storefront. This usually resolves within seconds. |
| **Active** | Discounts are live on the storefront. |
| **Pending deactivation** | The end date has passed. The system will remove discounts on its next scheduled run. |
| **Deactivating…** | The system is removing discounts. This usually resolves within seconds. |
| **Activation failed** | All automatic retry attempts were exhausted. You'll receive an email notification. |
| **Deactivation failed** | All automatic retry attempts were exhausted during deactivation. You'll receive an email notification. |
| **Archived** | The campaign has ended and its discounts have been removed from the storefront. |

* * *

### If activation or deactivation fails

A banner on the campaign detail page will show the failure reason. Once all automatic retries are exhausted, a **Retry** button appears — clicking it queues the operation for the next scheduled run.

If retrying doesn't resolve the issue, contact support with the campaign name and the approximate time of failure.

* * *

### Archiving vs. deleting

**Archiving** ends a campaign and moves it to the Completed tab. The campaign and its product list are preserved, so you can duplicate it to reuse the setup in the future.

**Deleting** permanently removes the campaign and all its products. This action is only available on archived campaigns and cannot be undone.