---
title: "Activating and deactivating products"
url: "https://support.acendy.com/en/article/activating-and-deactivating-products"
language: "en"
last_updated: "2026-02-05T09:51:01.895Z"
---

# Activating and deactivating products

This article explains how to change product visibility in Acendy, whether you want to activate, deactivate, or hide a product.

## Difference between active, disabled, and hidden

-   **Active:**  
    The product is visible and can be purchased in the online store.
-   **Disabled:**  
    The product is not visible and cannot be purchased, but all history is retained.
-   **Hidden:**  
    The product is hidden from customers, but can still be accessed via a direct link.

If you are unsure, **disabled** is recommended over deletion.

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## Change visibility directly in the product catalog

1.  Go to **Products → Products**
2.  Find the category the product is in
3.  Toggle **visibility button** on or off directly in the list

This is the fastest way to activate or deactivate individual products.

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## Change visibility directly on the product

1.  Go to **Products → Products**
2.  Open the desired product
3.  Click **Edit**
4.  Change:
5.  -   **Visibility:** Active / Disabled / Hidden
    -   **Visible in POS:** Yes / No
6.  Click **Save changes**

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## Change visibility via bulk editor

1.  Go to **Products → Bulk editor**
2.  Check the products you want to change
3.  Click **Bulk editor**
4.  Select **Change visibility**
5.  Select new status:
6.  -   Active
    -   Inactive
    -   Hidden
7.  Confirm action
8.  Click **Start**

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## Important to know

-   Visibility changes can always be reversed
-   Deactivation preserves product data, history, and reports
-   Visibility in the online store and POS system is managed separately