Customer journey

Shake hands

When a merchant choose to activate their demo store, they go through a form called "Shake hands". This form allows the merchants to add all of the required information we need in order to create the store, and to send invoices for our solution. 

The shake hands flow looks like this ⬇️

Company information

Payment interval and other services

Summary and addons

Choose if you want agreements for Klarna, Vipps or shipping.

As soon as the merchant accepts, they will have the possibility to pay with card or with invoice. Both options are available on both 12 and 1 month subscriptions. When all this is done, the information is transferred to Chargebee, and we get all the relevant information about the subscription on the customer card in Chargebee.

Integration between Chargebee and Hubspot

As soon as the customer card and information is created in Chargebee, a link to the Chargebee customer is added to the company page in Hubspot.