Stock alert by email
  • 05 Oct 2023
  • 1 Minute to read
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Stock alert by email

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Article summary

Let visitors know when products come into stock

With stock alerts by email, you can offer visitors to your online store the opportunity to sign up to get notified when sold out products become available again in stock. This makes it easier to reach potential customers by letting them know when the products they're interested in are available for purchase. This article will explain how to set up stock alert by email and where to find relevant information in the admin panel.

How to set up stock alert by email:

  1. Install and activate stock alerts by email in your online store.
  2. When you update the inventory status of products that were previously out of stock, the system will automatically send out email notifications to visitors who have signed up for stock alerts for those products. This is done by easily updating the stock status as before.
  3. Visitors who have shown interest in the product will receive an email notifying them that the product is available for purchase again.
  4. The email contains a direct link to the product so that the customer can add it to their cart and complete their purchase.

How to customize the text for outgoing emails:

  1. Log in to your online store's admin panel.
  2. Go to "Configuration" and then "Text on pages".
  3. Find the option of "Outgoing email" and click on it.
  4. In this section, you can customize the text sent out in the emails notifying customers that the products are back in stock.

How to get an overview of products and customers who have signed up for stock alerts:

  1. Go to "Product Catalog" in the admin panel.
  2. After that, select "Stock Alert".
  3. Here you will find an overview of the products that have stock alert enabled, along with information about which customers have signed up for notification.

Select: Please note that email stock alerts are only supported in the America, London, New York, Tokyo, and Europe templates. Make sure you use one of these templates if you want to offer stock alerts to your visitors.

We hope this guide helps you implement stock alerts by email and inform visitors when their products will be available again. If you have further questions or need further assistance, please contact our Support Team for assistance.

Read more and order the app Stock alert by email


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