Resetting the POS
- 21 Aug 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Resetting the POS
- Updated on 21 Aug 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
If the checkout has hung up, it may work to take a local reset of the store.
Watch the video for steps:
Step 1: Double click on your iPad's home button.
Step 2: Swipe away the POS so it doesn't run in the background.
Step 3: Scroll down to the "POS" app.
Step 4: Tap on "Reset Store" so that this lights up green.
Step 5: Open the POS and log in with your user info.
Connect to terminal
The terminal must be reconnected. Press "Yes" when prompted at login.
Was this article helpful?