Discounts

We support various discount types; discount code, quantity discount, and "Buy X, get Y".

How to create discount code

A discount code can be created in your control panel, then sent to your customers or advertised in the online store. 

To create a discount code, you can follow the guide under your Mystore control panel.

In Utilities > Discounts

Press + NEW DISCOUNT, and then tap DISCOUNT CODE in the menu that appears

After clicking here, you will be taken to the following menu

Here you fill in the following information 

• Discount code
  This is the code that the customer must enter to get the discount. You decide what this code should be, but remember that customers must write the code exactly the same for it to work. Each discount code must be unique. Avoid the use of æ, ø and å.
• Description
  This is for internal use to have an overview of discount codes.
• Discount
  How much discount you want to give, remember to choose whether the discount is in kroner or the process

In the Discount applies to field, select which products the discount should apply to. The discount may be limited to the following.

• Selected category or Selected manufacturer
  Check the categories/manufacturers you want the discount to apply to. All products from the selected category(s)/manufacturer(s) will be discounted. If you have one main category, and several subcategories of products, you must tick the subcategories the discount code will apply to.
• Selected product
  You can now look up products one at a time. Start typing the name of a product you want the discount to apply to. When it pops up under the search bar, just tap on its name to add it. If you want to remove an added product, simply uncheck the box next to the product name

You can enter the date in Valid from/to if the discount should only apply for a specific period. If it is not needed, you can leave these blank

Press SAVE

Advanced settings

To display advanced settings, tap "Show advanced settings"
Here you can tick:

• Allow purchases lower than the discount code's value
• Can be combined with other discounts
• Give discounts on products that are on offer
• The discount may cover shipping/fees
  ( Percent % does not work on shipping, here you have to enter amount)
• Give a discount only on the most expensive product in the shopping cart

Give a discount only on the most expensive product in the shopping cartonly You can also set up rules for: 

• The discount is valid for orders starting with
  The discount code shall apply from a certain order amount
• Number of times the code can be used
  How many times a discount code can be used in the online store before it is deactivated.
• Connect to customer account
  Here, the discount code can be linked to a specific customer so that only he/she can use it.
  This requires that the customer is logged in before proceeding to checkout.
  
  Unfortunately, creating discount codes that can be sent out to all customers is not supported , which each customer can only use once.

Quantity discount

Quantity discounts are a good way to reward customers who shop a lot. The discount automatically applies to all new orders, or all new orders in a specific period.

1. Go to Tools > Discounts
2. Press + NEW DISCOUNT, and then tap QUANTITY DISCOUNT in the menu that appears
3. Fill in the internal name, the number of products the discount should apply to and how much the discount constitutes. If you want different discounts for different quantities, you can add more lines by pressing "New line"

Discount matrix  Here you can enter which discount should apply to the number of products purchased. The quantity discount will apply to quantities purchased of one and the same product. Example for the image above:
If a customer shops 4 products, then this must be 4 products of the same type.

1. You can enter the date in "Valid from/to" if the discount is only valid for a specific period. If it is not needed, you can leave these blank
2. Press "SAVE"

Reports on discount codes

If you go to "Details" on a discount code, it is possible to get an overview of who has used the relevant discount code, as well as date/order number/etc.

Buy X, get Y

This discount type is commonly used for "3 for 2" campaigns, but also supports giving a percentage discount if you buy a certain number from a category or manufacturer.

To create a new discount of this type, click "New discount", then select "Buy X, get Y" from the list that appears.

In the example that follows, we set up a "3 for 2" discount on all products from the Osprey brand.

This will give a 100% discount on the cheapest product in the shopping cart as soon as you have purchased at least three. This scales further and gives a 100% discount on the two cheapest if you buy six, etc.

Restrict which products/categories/manufacturers a discount is valid for

All discounts can be set to be valid for selected products, categories or manufacturers. It is also possible to make a discount valid for all products except selected products, categories or manufacturers.

In the example below, the discount is set up to apply to all Osprey products, except those we look up and choose to void the discount for.