Order status

Order statuses

Order statuses can be used to organize your orders better, it is also the order statuses that initiate processes for payment and printing of labels.

By default, the online store comes with the following order statuses: 

• Unmanaged(Standard)
• During treatment
• Sent(Completed)
• Cancelled(Cancelled)
• Returned

Standard, Completed , and Canceled are the three most important and  common order statuses that initiate different processes on the different order statuses. 

• The default status will be the initial status of incoming orders and has no other properties.
• The Completed status will activate the payment/transaction on orders paid with Klarna, Vipps, Mystore Card Payment etc. The Completed status will also allow for tripletex transfer and label printing via Logistra, if you have these services installed. 
• Cancelled is property that will cancel a reservation (Klarna, Vipps, Mystore Kortbetanling) if an order/transaction has NOT been completed (Shipped).
  You will also be given the option to put the items back in stock. 

In addition to determining the properties of the order statuses, you can change the following:

• Add/remove order statuses
• Rename existing order statuses. Here you can also set different names for administrators and customers