FAQ - Webshop

Should you experience errors outside office hours, please use our critical support form. Contact the technician on duty using the contact form on this page: Please note that errors/problems that are not caused by faults in Mystore.no network are ...

Anyone who has worked with computer systems for a while knows how important it is to have good backup routines. It is of little use to take backups if you cannot be sure that important data can be restored once an accident occurs. Mystore.no have ...

You've probably read about SSL, HTTPS, secure and insecure web solutions, but what does it really mean for you as a store owner, or as a customer of an online store? This and more we try to explain in this article. Distributor What are the benefi...

Yes, it is possible to get the online store in English. To get this, you need the English Language Integration app. Once the language pack is set up, you'll get a widget on your page where customers can choose their language. When the customer sel...

Guidance Change of ownership Mystore Payments (POS and ECOM) The form for change of ownership can be found via Customer relationship > Change of ownership in the control panel ↓ If you have Mystore POS or Mystore Card payment f...

Credits are used to pay for services that have a lower cost and are billed on a per-use basis. Examples of such services  The minimum amount you can trade credits for is 500kr and you order credits directly in the control panel by clicki...

If you wish to terminate your agreement with Mystore.no you send a notice of termination from the control panel in the online store. Please note that invoices already sent for hosting and operation must be paid even if a cancellation is sent. You...