Facebook Chat
- 05 Oct 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Facebook Chat
- Updated on 05 Oct 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
This guide outlines the steps to set up Facebook's customer chat feature. First, you need to order the app. Then, access your Facebook page and navigate to "settings," followed by "Messages" in the side menu. Look for the option "Add Messenger to your website" and click "get started." Choose your preferred language, create a greeting message, and proceed by clicking "Next." Next, specify the expected response time and select the color for your Customer Chat. After that, input your online store address. Finally, copy the provided code and send it to your customer service representative before clicking "Finish" to complete the setup. This process enables you to integrate Facebook Messenger into your website, enhancing customer interaction.
Did you find this summary helpful?
Thank you for your feedback!
This is a guide to setting up Facebook's customer chat.
Before we add the app for you, you need to order the app here:
https://apps.mystore.no/products/facebook-chat
- Enter your Facebook page
- Go to "settings" and tap "Messages" in the side menu.
- Find "Add Messenger to your website" and tap "get started".
- Select your language, create a greeting and tap "Next":
- Enter the expected response time, choose the color of your Customer Chat and click "next":
- Add your online store address ( https://www.butikknavn.no/ ) (Where the chat will be used)
- Copy the code on the right and send it to your customer service representative.
Press "Finish".
Was this article helpful?